ABSTRACT
Objective
: Breaking bad medical news is a complex task of clinical practice. The manner in which
this is done has a significant impact on patients. This study aimed to assess patient's
perceptions regarding oral and oropharyngeal cancer diagnosis disclosure according
to the “SPIKES” protocol.
Study Design
: This cross-sectional study utilized a questionnaire with 21 SPIKES-based items.
The questionnaire was administered to 100 patients with recently diagnosed oral and
oropharyngeal squamous cell carcinoma who evaluated each item according to their preference
and experience.
Results
: Nineteen items showed a significant difference between patient's preference and
recalled experience. Eighteen of these items showed lower experience scores primarily
related to the amount of information desired by patients, presence of a companion,
time to express feelings, and summary of information. Most patients preferred receiving
as much information as possible about the diagnosis. However, only 35% reported that
they had obtained sufficient information. Patient's aware of cancer diagnostic suspicion
had better communication experience.
Conclusions
: Protocols may be useful to guide health professionals to support patient-centered
strategies to disclose oral cancer diagnoses.
Keywords
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Article info
Publication history
Accepted:
December 15,
2022
Received in revised form:
November 28,
2022
Received:
October 5,
2022
Publication stage
In Press Journal Pre-ProofIdentification
Copyright
© 2022 Elsevier Inc. All rights reserved.